Frequently Asked Questions

What types of businesses use NEXOS? — NEXOS is built for any business that receives vendor invoices or processes expense receipts — restaurants, retailers, healthcare practices, construction companies, property managers, professional services firms, and more.

Does NEXOS work for single-location businesses? — Yes. The Starter plan at $49/month is designed for single-location operations. Upgrade to Professional or Enterprise as your needs grow.

How accurate is NexosIQ extraction? — NexosIQ's two-pass verification architecture delivers industry-leading field-level accuracy. Per-field confidence scores let you see exactly which fields are verified and which need a second look.

Is there a limit on how many documents I can scan? — No. All NEXOS plans include unlimited invoice and receipt scanning.

Can I use NEXOS without QuickBooks or Xero? — Yes. QuickBooks and Xero integrations are optional. Many customers use NEXOS purely for document extraction, storage, and approval workflows.

How long does document processing take? — Most documents process in 3–6 seconds. Two-pass verification adds 2–4 seconds of background processing with no impact on the user experience.

Is my data secure? — Yes. All data is encrypted at rest and in transit using current industry-standard algorithms. NEXOS uses per-tenant database isolation — your data is physically separated from every other account. See Security & Compliance.

Can I export my data? — Yes, at any time. Export invoices, receipts, line items, and full account data in CSV or JSON format from Settings → Data Export.

What happens to my data if I cancel? — Your data is retained for 30 days after cancellation, giving you time to export your records. After 30 days, all data is permanently deleted.

Do you offer a free trial? — Contact sales@nexosscan.com to discuss trial options for your business.