Glossary

The NEXOS vocabulary

Canonical definitions for NexosIQ, CostIQ, True P&L, and every other term the platform uses. If something in the product or docs confuses you, it's probably defined here.

NEXOS's proprietary invoice and receipt extraction engine. Real-time, not batch — every document is processed synchronously via a three-pass adaptive pipeline (standard extraction → high-contrast retry → extended reasoning mode) that achieves 99% accuracy on invoice-level ground truth, including field-match + line-item reconciliation.

NexosIQ Learn

Per-tenant retrieval-augmented generation (RAG) that retrieves past invoices from the same vendor and injects them as few-shot context before a new extraction. The practical effect: the 10th invoice from a vendor extracts more accurately than the 1st because NexosIQ has seen the vendor's quirks. Each tenant has an isolated vector store — no cross-contamination.

CostIQ

Automatic line-item categorization. Every item on every invoice is assigned to one of 19 cost categories (food_cost_produce, food_cost_dairy, supply_cost_paper, equipment, utilities, etc.) so operators see per-category spend per store without manual tagging.

True P&L

The Professional-tier Profit & Loss report that combines POS revenue (from Square, Clover, or Revel), COGS (from extracted invoices), and labor cost (from POS timecards). Formula: Revenue − COGS − Labor = Operating Profit. Includes gross margin %, prime cost %, operating margin %, orders, and avg ticket — per store, rolled up by region and district.

Verified Paid

An invoice or expense state indicating the payment has been reconciled against actual bank activity via Plaid. Unlike an 'approved' or 'queued' state, Verified Paid means the money actually left the account. Enables audit-ready month-end close without a separate reconciliation pass.

Atomic Claim

The internal lock mechanism that prevents double-processing of a document when multiple workers or cron ticks pick up the same job. Used in the NexosIQ Batch pipeline, scheduled reports, and POS sync. Implemented as conditional DB update — if two processes race, only the first wins and the other bails cleanly.

NexosIQ Batch

Bulk historical import pipeline for enterprise onboarding. Processes thousands of historical invoices at 50% of real-time extraction cost, typically completing in under an hour. Triggered by platform admin per tenant; documents upload directly to S3 via presigned URLs and extract in the background.

Platform Embed

The top tier of the NEXOS Partner API. Enables partners to embed the full NEXOS platform into their own product via deep-link SSO (SAML/OIDC), white-label branding, and custom domain. Custom pricing based on location count.

Ava

NEXOS's in-app support chatbot. Answers customer questions using live tenant data (retrieved via NexosIQ Search across the tenant's documents) instead of generic help text. Syncs with features.md every 6 hours so answers stay current.

Prime Cost

Hospitality-industry metric: COGS + Labor as a percentage of revenue. Target is typically 60-65% in full-service restaurants. NEXOS computes Prime Cost per store in real time by combining POS revenue with extracted invoice totals and POS timecard labor cost.

COGS

Cost of Goods Sold. In NEXOS, calculated from extracted invoices tagged to a store and date range, categorized by CostIQ into food cost, beverage cost, supply cost, and 16 other categories. Per-store COGS feeds into True P&L.

Location

A billable unit in NEXOS. Pricing is per location per month. A location is typically a physical store or restaurant unit, but can also be a cost center, job site, or program. Multi-location operators consolidate their locations under one corporation.

Tenant

A corporation-level account in NEXOS's multi-tenant architecture. Each tenant has an isolated database namespace, its own NexosIQ Learn vector store, its own user list, and its own billing relationship. No data crosses tenant boundaries.

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